Were committed to quality and stand behind everything we sell. All Chimesofyourlife.com products carry a one-year limited warranty. Products manufactured by Chimesofyourlife.com are warrantied to be free of defects in materials and workmanship. Your product is warrantied for one year from the date of purchase. This warranty excludes defects due to normal wear, abuse, shipping damage or failure to use products in accordance with the instructions. The warranty is also void in the event of unauthorized repair or modification. In the event of a defect, product will be repaired promptly, without charge or, at our option, replaced with a new product of equal or superior value, if delivered to Chimesofyourlife.com, prepaid, together with the sales slip or other proof of purchase date. Prior authorization is required. Contact our customer care department at Customercare@chimesofyourlife.com for return information.